FAQ

Product Quality:

It is honorable to notice that all of our bags are in the 7 stars mirror image quality. In the bags industry, only 7 stars mirror image quality product will be 99% the same as the real one.

Payment:

Online:

You can complete the transaction by using Visa or Master Credit Card.

Offline:

You can complete the transaction by using Western Union (5% discount)

To know more about other payment method, please feel free to contact us for details.

Will I be in trouble with the custom:

We have over 5 year’s solid oversea trading experience and we will try our best to avoid all kinds of problems which is harmful for our customers. Besides, we will write "GIFT" on the shipment list and the price will be as low as that you do not need to pay the extra tax.

Webpage error:

In order to provide the best quality service to all of our customers, we will continuously update our website without advanced notice. However, once you get any difficulties in submitting your order to us, please do not hesitate to tell us about this issue and we will manually make the price list for you.

Shipment:

We mainly deliver the items through EMS and DHL for most regions. Shipping will be varied based on where you are located in and whether the product you are ordering is in stock or not. We will notify you the estimated delivery time once the item is out of stock. Normally, you will receive the items in 8~10 working days. And if your item is out of stock, we will notify you immediately.

Order Tracking:

When you purchase from our website, we assure that your shipment will be sent out promptly and intact to your door securely. You can track the shipment status through the tracking system as well as contact our customer service via email.