Return Policy

Return & Exchange Policy

If for any reason you are not satisfied with the Bags-Replica replica item you received, you may return it for an exchange under the below conditions:

1.     In which circumstance, we provide replacement?

A: if customer find the item is not the same as actual picture or description. or there is some defect or broken on item, we provide replacement(Please fill in the Return & Exchange form),and  Return request must be no later than 3 business days from the day you received it. We will NOT give the compensation and resend fee when you ship back items to us. When you ship back the items. please send email to tell us the tracking number, make sure you pack the items well and no damage of them. We will NOT provide any replacement if we receive the damaged return items made by shipping cause.

B.If you find you have not been interested in certain items, we don't provide replacement.

C. When you received goods, and find defective items, you should tell us in next 3 days. With a long time, we can not verify defective item is we provide , or broken by customer. So it is difficult to adjudge who charge liability.

D: When no quality issue is involved, the return shipping fees would be at the expense of the client. Moreover, we would apply a restocking fee per returned item. Restocking fees amount USD 50 per replica bag and USD 30 per replica wallet/scarf/belt. Items should be returned in unused condition and original packaging.

E. When we received your damaged items sent back, we will verify if back item is in good condition. We will ship new replacement to you by EMS/DHL（some special country）. shipment take 8 - 14 days.

F. If you place a new order, and shipped by express, we will put replacement together in one package.

G.If the address you provided is wrong,the items return us,we will charge you USD 30 per handbag and  USD 15 per wallet/scarf/belt for resending fee.

2. Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and associated cost with the Site in a timely manner with a valid payment method.

3. When the items are signed by someone according to the record shown on the delivery system,we are supposed that you will receive the items.That is not our responsibility if the parcel is picked by anybody else,you had better go to the post office to request the post officer send parcel to the right guy.

4.If you provide the wrong information of the address we shipped out,lead to the items can not delivery successful,we need to reship the items,we will charge the reship fee.Reship fee should be USD 40 per replica bag and USD 20 per replica wallet/scarf/belt.At this situation,if you would like to cancel this order,we will charge the restocking fee.Restocking fees amount USD 50 per replica bag and USD 30 per replica wallet/scarf/belt/bracelet/slippers.